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Paper Details

Study on the Establishment of Service Level Benchmarks (SLBs) and the Role of Urban Local Bodies (ULBs) in Implementing Strategies to provide Basic Urban Services

M.Nurul Hassan1, S.Vivek2 and Syeda Azeem Unnisa*3

Journal Title:Journal of Chemical, Biological and physical sciences

Cities and towns are the core engines of growth for a country, and their progress entirely depends on the basic facilities they enjoy in meeting peoples requirements and keeping vicinities neat and clean without damaging the environment. Urban Local Bodies (ULB) are responsible for providing such basic facilities like water supply, sewerage, solid waste management and storm water drainage. But, the meager standards and discrepancies in the services provided by these bodies is the major concern; to combat this situation Government of India has not only launched several schemes to improve the service standards; also founded a Core Group and held a National Level Workshop to develop a draft handbook of Service Level Benchmarks with respect to basic municipal services related to water supply, sewage, solid waste management and storm water drainage and the Ministry of Urban Development has designed standardized indicators against each of these basic urban service that has to be adopted and met; to maintain uniformity and better performance. The Central Finance Commission provides funds to ULBs to meet the Service Level Benchmarks