Library Services and Generated Data: Using Available Statistics to Improve the Library Services
Aziagba, P. C. and Umeozor, S. N.
Journal Title:Journal of Research in Education and Society
This study is conducted to assess the availability and usefulness of statistics generated in Nigerian University libraries. Three University libraries from each of the six geo-political zones of Nigeria were selected for the study. Questionnaires were used in data collection. Data collected were analyzed using frequency counts and percentages. On the frequency of recording library statistics, all the libraries surveyed collected data daily and kept records of registered users. None of the libraries surveyed kept records of the number of people whose visit were not related to information gathering. As regards the rate of book use, all the libraries kept records of the number of books consulted, returned, renewed and re-shelved daily. There was variation in opening hours. Few of the libraries open for services on Saturdays and Sundays, for only a limited period. All the libraries surveyed reduced opening hours during holidays. Despite automation efforts observed in most of the libraries, manual record of circulation statistics has not been completely abandoned. While majority of the institutions renew their statistical indicators (such as print materials expenditure, database etc.) annually, few of them do so quarterly. The findings of this study showed that statistics generated in library operations were useful in improving library services. These were most important in portraying the activities of the library to the University communities especially in sourcing for fund and making other necessary demands for improvement.